Managing a field service business requires efficient scheduling, seamless invoicing, and effective communication. Two of the most popular platforms in this space, Housecall Pro and Jobber, offer a range of tools to help home service professionals optimize their operations. However, these platforms cater to different types of businesses and have distinct pricing structures, feature sets, and scalability options.
This article provides an in-depth comparison between Housecall Pro and Jobber, highlighting their key differences in target market, pricing, features, ease of use, and customer support to help business owners choose the best software for their needs.

Key Differences Between Housecall Pro and Jobber
While both platforms provide essential field service management tools, they differ in how they cater to businesses of different sizes and industries. Below is a comparison of their key features:
Comparison of Key Features
Feature | Housecall Pro | Jobber |
Target Market | Home service professionals, smaller teams | Broader range of home service businesses, scalable for growth |
Pricing | Starts at $59/month, less transparent for higher tiers | Starts at $29/month, transparent and scalable pricing |
Features | Drag-and-drop scheduling, built-in communication tools | Robust scheduling, advanced workflow automation, customizable reporting |
Ease of Use | Easy setup and use, less scalable for large teams | User-friendly, highly scalable for businesses of all sizes |
Customer Support | Responsive, but may lack integrations and easy reporting | Excellent customer service and support |
Target Market: Who Should Use Housecall Pro vs. Jobber?
Housecall Pro: Best for Small to Medium-Sized Teams
Housecall Pro is designed for home service professionals, particularly those managing smaller teams. It provides straightforward operational management tools, making it ideal for businesses that need a simple, easy-to-use system without extensive automation features.
Key advantages for Housecall Pro users:
- Great for small to medium-sized service businesses, such as HVAC, plumbing, electrical, and cleaning services.
- Straightforward scheduling and dispatching without an overwhelming number of features.
- Ideal for businesses that prioritize user-friendly scheduling and invoicing tools.
Jobber: Best for Businesses Looking to Scale
Jobber caters to a wider range of home service businesses, from solo operators to larger teams. It offers more scalability and advanced automation, making it better suited for businesses looking to grow.
Key advantages for Jobber users:
- Flexible for businesses of all sizes, from independent contractors to large teams.
- More automation tools for scheduling, invoicing, and reporting.
- Better suited for businesses with multiple technicians and complex workflows.
Pricing: Cost Considerations for Businesses
Housecall Pro: Tiered Pricing, Less Transparent for Higher Tiers
Housecall Pro offers multiple pricing tiers, but pricing for higher plans is less transparent:
- Basic Plan: $59/month – Essential scheduling and invoicing features.
- Essentials Plan: $149/month – Includes marketing automation and more integrations.
- Max Plan: Custom pricing – Designed for larger teams with tailored features.
Jobber: Transparent and Scalable Pricing
Jobber’s pricing structure is clear and scalable, making it easier for businesses to plan their expenses:
- Core Plan: $29/month – Basic scheduling and invoicing.
- Connect Plan: $89/month – More automation and reporting tools.
- Grow Plan: $149/month – Full access to workflow automation, custom reporting, and premium support.
Pros of Jobber’s pricing:
✅ More affordable entry-level plan for solo operators.
✅ Greater transparency in features across pricing tiers.
Cons of Housecall Pro’s pricing:
❌ Higher-tier pricing is not always clear without requesting a quote.
❌ Can be costlier for larger teams compared to Jobber.
Features: Scheduling, Automation, and Reporting
Housecall Pro: Drag-and-Drop Simplicity
Housecall Pro is known for its easy-to-use scheduling system, which allows users to quickly assign jobs with a drag-and-drop interface. Other key features include:
- Real-time dispatching – Assign jobs to technicians with instant notifications.
- Paperless invoicing – Send invoices and collect payments electronically.
- Performance tracking – Monitor technician productivity and job completion rates.
Jobber: More Advanced Automation and Custom Reporting
Jobber offers more robust automation features to help businesses manage workflows efficiently. Key features include:
- Advanced scheduling – Allows for real-time updates and optimized job assignments.
- Workflow automation – Automates job reminders, follow-ups, and invoicing.
- Customizable reporting – Provides deeper insights into business performance.
Pros of Jobber’s features:
✅ Stronger automation and reporting tools.
✅ Better third-party integrations for marketing and customer communication.
Cons of Housecall Pro’s features:
❌ Lacks customization options in reporting.
❌ Limited automation compared to Jobber.
Ease of Use and Scalability
Housecall Pro: Simple Setup, But Less Scalable
Housecall Pro is very easy to set up and use, making it great for small teams. However, as businesses grow, they may find the platform less scalable due to limited automation and customization.
Jobber: User-Friendly and Highly Scalable
Jobber offers a balance between ease of use and advanced features, making it suitable for both small and large teams. Its scalability makes it an excellent choice for businesses looking to expand.
Pros of Jobber’s scalability:
✅ Works well for both small businesses and larger teams.
✅ Grows with the business without requiring a software switch.
Cons of Housecall Pro’s scalability:
❌ Better for small businesses, but may not meet the needs of larger teams.
Customer Support and User Satisfaction
Housecall Pro: Responsive, But Lacking in Integrations
Housecall Pro offers responsive customer support, but some users report that it lacks integrations and more advanced reporting features.
Jobber: Highly Rated Customer Support
Jobber is known for excellent customer service, ensuring that users have access to training and assistance when needed.
Pros of Jobber’s support:
✅ Highly rated for responsive customer service.
✅ Offers detailed training resources for new users.
Cons of Housecall Pro’s support:
❌ Users report limited integrations and less robust reporting features.
Which Platform Is Right for Your Business?
Choose Housecall Pro if:
- You run a small to medium-sized service business.
- You need an easy-to-use platform with drag-and-drop scheduling.
- You prefer a simple pricing model with essential features.
Choose Jobber if:
- You need a scalable platform that grows with your business.
- You require more automation, advanced reporting, and third-party integrations.
- You want a transparent pricing structure with clear feature access.
Final Thoughts: Housecall Pro vs. Jobber
Both Housecall Pro and Jobber offer powerful field service management tools, but their differences make them better suited for different types of businesses. Housecall Pro is perfect for small service businesses that need an easy-to-use solution, while Jobber is ideal for businesses looking for scalability, automation, and robust reporting.
By evaluating pricing, features, and ease of use, businesses can select the platform that best aligns with their needs and long-term growth strategies.
If you are stuck trying to decide which platform is best for you, reach out to 7ten. We have helped clients just like you to streamline operations, generate more leads and grow their businesses.
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