Changing the phone number on Google Local Services Ads (LSAs) requires contacting Google Support or editing through your business profile. This is because LSAs have stricter guidelines for managing business information to maintain accuracy and trust with potential customers.
Option One: Contact Support
- Prepare Your Business Details
Before reaching out to support, ensure you have all the necessary information ready:- Your Google account email associated with your LSAs.
- Your current business phone number and the new number you’d like to use.
- Your business name and any relevant documentation (if required for verification).
- Contact Google Support
- Sign in to your Local Services Ads account.
- Go to the Help Center or click the Support link at the bottom of your LSA dashboard.
- Choose the option to Contact Support and explain that you need to update your business phone number.
- Work with a Support Agent
A Google Support agent will guide you through the process. You may be asked to provide additional verification to confirm your business ownership and ensure the accuracy of your updated information. - Verification and Update
- Once your request is processed and verified, Google will update the phone number on your Local Services Ads.
- The update may take several hours to reflect in your ads.
Option Two: Edit Your Google Business Profile
Since LSA’s run directly off of your Google Business Profile, editing the number there will lead to an update in your LSA account. You can update this information directly without contacting support.
Steps to Update:
- Sign In to Your Google Business Profile
Log in at Google Business Profile Manager. - Select Your Business
Click on the business profile you want to update. - Edit Phone Number
- Click the “Info” tab on the left-hand menu.
- Locate the phone number field and click the pencil icon to edit.
- Enter your updated phone number and save the changes.
- Verify Consistency
- Ensure the phone number matches what you’ve submitted for your LSAs.
- Changes Reflect Quickly
Updates to your GBP are typically live within minutes but may take a few hours to fully sync.
Conclusion
If your LSA phone number doesn’t automatically update after editing your GBP, you’ll need to contact Google Support to request the change. However, starting with your GBP update is often a quicker way to address discrepancies and improve your overall Google presence.
By leveraging your Google Business Profile, you can simplify the process of keeping your phone number accurate across Local Services Ads and other Google platforms, ensuring that potential clients can always reach you.
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